• creating visions, strategies and strategic studies of company development
• creating strategic studies and feasibility studies of business plans
• management consulting services for implementation of strategic objectives

• creating and implementing process management methodology
• identifying processes participating in creation of values
• proposal for changes in processes and their optimization
• definition of information needs of processes
• proposal of of solutions, principles and rules for the area of process administration
• implementation of proposed changes in processes
• evaluation of results of implemented changes

• setting strategic objectives
• setting Critical Success Factors (CSF)
• setting Key Performance Indicators (KPI)
• setting models for evaluation of parameters
• setting links to financial information system
• proposal for changes in processes including setting authorities and responsibilities
• proposal of information support
• implementation of proposed system of performance management

• creation of CRM strategy/conception
• setting product and marketing mix, identification of target customer groups, setting distribution channels
• proposal of management methods and evaluation of Customer Relationship Management
• proposal of Customer Centric Processes
• proposal of information needs for Customer Relationship Management
• cooperation during implementation of CRM including information system for Customer Relationship Management

• Methodology for implementation of Process management
• Methodology for Business Process Reengineering (BPR)
• Methodology for implementation of Customer Relationship Management (CRM) – CRMA®

• definition
• planing
• implementation
• closing

For providing services in the area of project management and administration we use our own methodology of project management corresponding to worldwide recognized methodologies in this area. The methodology has been successfully implemented in several financial and industrial companies. In case of requirement we are ready and able to work also according the customer’s methodology.

• elaboration of request for proposal / tender dossier
• proposal of criteria for evaluation of offers
• proposal of procedure for evaluation of offers
• proposal of final evaluation of offers
• proposal of procedure for contractual negotiations and cooperation during contractual negotiations

For providing services in the area of competitive tendering we use our own methodology that is fully conformable with legal provision for public procurement.